Does L'Oreal offer free returns? What's their exchange policy?

What's L'Oreal returns and exchanges policy? Can you return in-store? How many days do you have to return items to L'Oreal for a full refund? Do I need a receipt to return my item to L'Oreal? Do items need to be in new condition?
Returns & exchanges policies rating: 3.0 - 1 ratings

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It looks like L'Oreal may not offer free returns & exchanges. See 6,544 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Jun 13, 2017

We researched this, and it does not look like L'Oreal offers free returns currently. You will find the most current information on L'Oreal's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at lorealparisusa.com.

Shopping tip: (December 15, 2018): Use promo code NEW15 to save 15% off at lorealparisusa.com — redeem it here. You can also view more L'Oreal promo codes.

Amazon.com is also offering discounts on select L'Oreal items on their website.

Update: we've found 246 more cosmetics & makeup stores that currently offer free returns & exchanges and 1,102 health & beauty stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated L'Oreal's returns & exchanges policies: 3.0
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Rated 3.4 - 23 reviews

About L'Oreal

L'Oreal is a major cosmetics & makeup company operating the e-commerce site lorealparisusa.com. L'Oreal sells its products and services in the cosmetics & makeup vertical, offering discounts and promo codes to its customers infrequently. L'Oreal has good ratings among shoppers on Knoji, with 23 ratings and an average rating of 3.4 stars. L'Oreal scores decently compared to other brands in the cosmetics & makeup industry, providing 3 e-commerce features to better serve its customers.

L'Oreal's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that L'Oreal may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Maybe
It appears that L'Oreal may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that L'Oreal may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that L'Oreal may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that L'Oreal may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that L'Oreal may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that L'Oreal may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
L'Oreal supports a promo code box on their website. Check the L'Oreal promo codes page for the latest coupon codes from L'Oreal. Read full answer >>
Black Friday Ad:
Maybe
It appears that L'Oreal may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that L'Oreal may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that L'Oreal may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that L'Oreal may not offer senior discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that L'Oreal may not offer price matching currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
L'Oreal offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Maybe
It appears that L'Oreal may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that L'Oreal may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that L'Oreal may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that L'Oreal may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that L'Oreal may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that L'Oreal may not offer affiliate programs currently. Read full answer >>
View all features